Rahoul Baruah

Email is one of the best ways of staying in touch with people. Not when it comes to project management - group emails are a thing of great horror. But when it comes

I stole this one from Jonathan Stark, who helps software developers move away from hourly billing. He says he saw a post on Twitter from a web-designer. It was along the lines of:

You're meeting someone. They ask what you do. You say, well, I'm an X. I do Y, I do Z. I even do some A, B and C. Oh

The client that I mentioned yesterday, doesn't have to do too much to fulfil his orders; it's all delegated to others. But what he does spend his time doing,

I went to visit a client of mine a few months back. He used to have a physical, retail, shop. But he's since gone online only. As part of how he&