So I spend my time thinking about ways of making small businesses work better. Saving the owners time and stress, saving them money.
Because of my background, most of the time, that means using software. Automating things. Digital information, workflows, things like that.
But often, that's not the best place to start.
Imagine running your business without computers, without mobile phones.
It would probably have lots of information on bits of paper. And you would probably have one or more great big whiteboards, with your summaries, jobs, sales figures and so on, up there for all to see.
What would that whiteboard look like? What information does it contain?
If you start from there, figure out how to run the business that way, then think about the technology, you're going to get a better result. Something that does the job, no matter how the landscape changes.