Rahoul Baruah

Rahoul Baruah

Rubyist since 1.8.6. I like hair, dogs and Kim/Charli/Poppy. Also CTO at Collabor8Online.

The danger of a bad referral

Yesterday I spoke about the power of referrals. And how the right referral can short-cut what you need to do and say if you're looking to win a new client. Unfortunately,

The power of referrals

I wrote yesterday about the "flip" - the moment when you can see that the person you're talking to trusts you and acknowledges your expertise in this field. One

The Flip

I first heard this from Blair Enns, who wrote a fantastic book on pricing called "Pricing Creativity". He describes how, when you're meeting someone who you know is interested

Pain

Ultimately, when you’re offering a service or product to someone, you’re looking to help them emotionally. There’s a rational aspect to it - you’ll save them time, you’ll
@rahoulb@ruby.social