Communication is key to a successful business. Each person needs to work effectively and efficiently, and in order to do that, there are bits of information that they have to know. But as

We have a sales process that we follow that's quite long-winded. It takes a while and it involves a lot of documentation. If you look likely to become one of our

I've been writing an employee handbook. It's a dull and thankless task. But I suspect it's going to be one of the most valuable things I'

When you run your own business, you're going to hit tough times. Sometimes it's going to feel like a never-ending slog of tough times. You can't carry

Well, September's been an interesting month. * We've switched our project management system. It's not a massive deal, but it's exciting to me. * I've