Do you know who to follow up with? So I came up with a sales process. It made me more confident and boosted my business, without feeling like I was being a slime-ball.

Do you need a sales process? I started my business in 2007. I had these visions of starting the perfect company and, because I was really good at what I did, I thought

This is part ten in a series on building a successful business - if you missed the start you can catch up here. So this little series of letters was my fool-proof plan

This is part nine in a series on building a successful business - if you missed the start you can catch up here. Step 5 is all about making sure that you deliver

This is part eight in a series on building a successful business - if you missed the start you can catch up here. Steps 3 and 4 are to make sure that the