How to halve your support costs

When you freelance, or work in a small company, support is a big cost. It’s a big cost in big companies but they can afford to hire people to deal with it.

The database is an implementation detail

"The database is an implementation detail - agree?" That should get some reactions!!! And the answer is "sort of". Some back-story But first a bit of background. When I

Adding a client - part three

Last time, we got as far as adding an organisation. Then we got to the stage of ensuring the other, related, objects get created and I fell down a rabbit hole of explaining

Adding a new client - part two

So we started building our first feature in tiny little steps. And we've not achieved very much so far - we know we can't do anything if not logged

A slight tangent

Just because we're building things in tiny little baby steps doesn't mean we're going to write our code blind. One of the core tenets of the "
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