So a big part of what I do is thinking through the problems a business has and then trying to put together the best solution for you. The biggest issue there is that, nowadays, there's so much choice.

If you need a CRM, there are literally hundreds to choose from.

What about project management? It can take you weeks to wade through them all.

And there's one piece of software, more than anything else, that you really really need. However, it's one that I'm not really best placed to choose for you.

That's your accounts package.

I don't really get accounts - I understand the theory and how it all works. But accounts leaves me cold - a necessary evil.

But your accountant. They live or breath accounts. Numbers on ledgers? It's like fast cars or pointy dogs are to me.

So ask them to choose your accounts package. It's the single most important piece of software your business uses, it governs your invoicing, taxes and payroll - and probably your order processing and pricing too. Choose wisely and it's the foundation for everything else.