The Art and Science of Ruby

Share this post

The danger of a bad referral

theartandscienceofruby.com

The danger of a bad referral

Baz
Feb 28, 2018
Share this post

The danger of a bad referral

theartandscienceofruby.com

Yesterday I spoke about the power of referrals. And how the right referral can short-cut what you need to do and say if you're looking to win a new client.

Unfortunately, the referral works both ways.

If Adam, refers you to Florence, and Florence really trusts Adam, you better do a great job. Because if you do a bad job, then you're damaging the relationship between Florence and Adam. She is less likely to trust him in future. All because of you.

Take action: If you receive referred business, take good care of the relationship that you hold in your hands.

Share this post

The danger of a bad referral

theartandscienceofruby.com
Comments
TopNew

No posts

Ready for more?

© 2023 EchoDek Ltd
Privacy ∙ Terms ∙ Collection notice
Start WritingGet the app
Substack is the home for great writing