A lot of people say "I don't really like my job, I feel like I should be making a difference"

A huge percentage of those people then do absolutely nothing about it.

Why not?

Probably because they don't know what they mean when they say "making a difference"

For me, I've figured it out. It's taken me forty-something years, but it's become a driver for what I do. I know how I can make a difference and it now sits at the heart of how I plan my days. As you might have guessed from this week's letters, it involves talking to people.

Take action: Do you want to make a difference? What does that actually mean to you? If you don't know, I might be able to help you figure it out.