So we've got a procedure to follow when performing a task. We've got follow-up checks to tick off when we've completed the task. We're getting good at this delegation lark aren't we? Almost. Not quite. Now we need to take those follow-up tasks and record them somewhere. Put a chart up on the wall, do a spreadsheet. Add a point for each item checked off o the procedure. If you've got more than one person doing these tasks for you, put all their names up there.